Sales Operations Manager

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Thought Machine is solving one of the biggest problems in banking. Since launching in 2014, our mission has been to liberate banks from outdated, legacy technology which stifles their ability to innovate. Thought Machine’s core product is a cloud native, core banking engine built to run any type of bank - from established Tier 1 banks all the way to new challenger banks.

To move closer to achieving our mission, we are looking for highly talented individuals to join the fast growing team. With a founding team drawn from Google, we have a deep culture of engineering excellence and we believe it is this which delivers a solution compelling enough to engender a seismic shift in the banking industry.

Thought Machine was recognised on LinkedIn’s Top Startups List (2019) and named in Fintech 50 (2019). We pride ourselves on having an excellent internal culture, where we take cultural fit as important as technical fit when we make new hires. At Thought Machine, we strive hard to create a fast-paced, supportive and fun working environment to enable the team to produce the best technical work in the industry.

Reporting to the Head of Global Sales Operations (based in London), this person will support the operational effectiveness of the Commercial team in APAC. You will be the local expert on process and policy for the Sales and Client Services teams, and you will anticipate their needs to enhance sales efficiency and influence sales closing. The role requires an orientation towards detail as well as a hands on approach.


  • Work with the local Sales and Client Services teams to manage deal flow, pipeline maturity and forecasting
  • Assist in understanding a 360 view of the prospects to model current and future profitability, executing against the company go-to-market strategy
  • Assist in Deal Desk functionality influencing on localisation of pricing and packaging of Thought Machine products



  • 3-5 years Sales Ops experience ideally within a multinational environment
  • Strong analytical experience, able to derive insights and interventions from sales data
  • Experience managing and maintaining CRM integrity, pipeline management, accurate forecasting, data quality etc
  • Experience in enterprise sales and complex deal structuring
  • Understanding of SaaS licensing and accounting of subscription revenues
  • Excellent modelling (Excel / Google Sheets) and attention to detail to ensure quality in all reporting


  • Experience using and maintaining Salesforce and Kimble is a plus


  • Highly competitive salary
  • Pension plan
  • Private health insurance (including dental & optical)
  • Cycle to work scheme
  • Season ticket loan
  • Onsite gym
  • Sports and hobby clubs, subsidised by Thought Machine
  • All the latest tech you need
  • Start the day properly with fresh fruit and cereals
  • Huge range of healthy (and not so healthy) snacks, smoothies, juice, tea, coffee and soft drinks on tap
  • A talented & experienced team as your colleagues
  • An environment where we encourage learning and progress
  • Weekly food pop up
  • Monthly social with arcade games

Thought Machine is committed to making a measurable positive impact on people's everyday lives. We are an equal opportunity employer and value diversity at our company. We actively hire for cultural growth. We welcome people of all ages, backgrounds and value people who take a journey unique to them. We provide everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't precisely match the job description.

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