Technical Trainer

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Thought Machine, one of the UK's leading Fin-Tech companies, is undergoing a period of rapid expansion and is looking to hire a candidate in the role of a Technical Trainer.

Our mission is to cure one of the banking industry's primary problems: its reliance on outdated IT infrastructure. Nearly every bank is stuck on a legacy IT platform, which cripples their ability to innovate and give their customers the type of service they deserve.

Our solution to this is Vault: a complete retail banking platform that is capable of being configured easily to suit the needs of any bank. We have built Vault from the ground up as a cloud native, microservice API architecture platform. Thought Machine has a deep culture of engineering excellence, and we believe it is this which delivers a solution compelling enough to engender a seismic shift in the banking industry.

Thought Machine is looking for highly talented individuals to help grow the company and achieve our ambitious goal. We pride ourselves on having an excellent internal culture, where we strive hard to create the best possible working environment; a healthy mix of great technical work, fast pace, supportive atmosphere, and of course our irreverent sense of fun.

Thought Machine hires team members of excellent calibre in every role. While a lot will be asked of you, you will benefit greatly from working in a world class team, with colleagues who excel. Working at Thought Machine is fast paced and team oriented with an emphasis in delivering the highest quality work in every role.

This newly created role will be responsible for providing learning opportunities to develop the technical skills of our software engineers (new hires and existing employees) through our Academy. The successful candidate will also support us in developing and leading accredited training for our clients on using and maintaining their instance of our platform ‘Vault’. We will be leveraging a blended-learning approach for both - using e-learning, practical assignments, classroom and interactive video based learning. Our employees are amongst the most talented software engineers in their field and whilst they have an insatiable appetite for learning, they are highly collaborative and love to share their knowledge with others. Thus the role will work in partnership with our existing software engineers for both content and some of the delivery. The role will report directly to the Chief People Officer and be part of our People Operations team that is supporting us to scale the business.


  • Deliver a variety of classes, both for new university graduates, experienced software engineers and employees of our clients and partners
  • Determine course structure, content, delivery method and assessment approach
  • Collate feedback on a regular basis to ensure high quality training and commercial outcomes
  • Understand our ways of working, our software development lifecycle and our products as well as staying up to date with relevant new technologies and enhancements
  • Build strong relationships so that you can collaborate effectively across teams to provide relevant training with high uptake and positive feedback


  • Bachelor’s or Master’s degree in a STEM subject
  • An experienced software engineer with a passion for learning and teaching others
  • Technical training experience of groups as large as 12 in an engineering led organisation
  • Ability to communicate concepts in a concise, logical and engaging manner so students can absorb and retain
  • An understanding of adult learning methodologies and best practices, having designed, built and delivered a technical curriculum
  • A quick learner, inquisitive and an excellent problem solver with a desire for continuous improvement
  • Comfortable in working independently and influencing others around you to get the support, input and feedback that you need


  • Competitive salary
  • Share options
  • Pension
  • Healthcare (including dental & optical)
  • Other perks like sports clubs, healthy (and sometimes not so healthy) snacks, tea and coffee
  • A talented & experienced team as your colleagues
  • An environment where you can learn and progress
  • Friday team wrap up with drinks and food
  • Apply Now